From manual to managed.
Replace the spreadsheets, emails, and post-its with custom workflow software that fits the way your business actually runs. Software development services from an Australian software development company.
starts with a chat.
Workflow types we deliver.
The kinds of workflow software we routinely build. Most projects combine a few of these.
Approvals & sign-offs
Purchase orders, expenses, document approvals, conditional routing — built around your delegations and rules.
Dispatch & job scheduling
Assign work, allocate resources, and track jobs from booking to invoice.
Case & customer journey management
Move customers, applicants, or matters through the right steps with the right people — every time.
Compliance & audit workflows
Evidence capture, controls, and audit-ready trails for regulated work.
Sales pipelines & quoting
Quote-to-cash workflows shaped around how your sales team actually closes.
Document flows & e-signature
Generate, route, sign, and store the documents that move work forward.
Why build your own?
There's no shortage of generic workflow tools. Here's why teams hire a custom software developer instead.
Built around the messy reality
We capture the exceptions, the approvals, the side-cases that off-the-shelf tools force you to ignore.
Integrates with what you already use
Xero, MYOB, your CRM, your job system. Custom workflow software doesn't replace what's working — it ties it together.
Time back on every transaction
Minutes per call, hours per week, days per quarter. The savings compound — measurably.
What does it cost?
Workflow builds scale from single-team automation to multi-stakeholder platforms. Here's roughly where most engagements land.
Starter
From $30k / build
Focused workflow for a single team or process.
Growth
$100k / build
Multi-step workflow with integrations and reporting.
Enterprise
$250k+ / build
Multi-stakeholder workflow platforms across the business.
Don't want the big CapEx spend up front?
Talk to us about our Bespoke SaaS delivery model — all the benefits of custom software, paid monthly, with full IP handover at the end of the term.
Time to retire the spreadsheets?
Tell us about the process that's slowing you down. We'll show you what a custom workflow tool could do for it — and what it would cost.
Built with your team, not just for them.
Every build begins with our fixed-price Discovery engagement. The aim is simple: understand how your team actually works, sketch the solution together, and prove the design before a single line of production code gets written. It's the discipline our clients hire us for.
Talk to the people who use it
We sit with the people who'll touch the software every day. Their pain points are your requirements. We listen for what slows them down today and where a tool built for them would change the day.
Map the work, not just the wishlist
The actual processes the software has to serve: intake, approvals, handoffs, the exceptions. We document them in your team's language, not ours, so everyone agrees on what's being built before anything gets built.
Sketch the screens together
Whiteboards, paper, low-fidelity mockups. Visual conversation surfaces disagreements about how the work really flows in seconds, disagreements that written specs would let slip silently into the build.
Build a clickable prototype
Realistic enough to test. Your team plays with it, finds what's wrong, and tells us what to fix, cheaply, before a line of production code exists. Most surprises surface here, not in user acceptance testing.
Ship, refine, repeat
Two-week sprints. Working software in front of your team continuously. They feed back, we refine, they feed back again, until the tool fits their day so well they'd resist going back.
WHY WE WORK THIS WAY
Visual conversation moves faster than written requirements, and your team can tell us what's wrong before we build it. Mockups and prototypes turn a 6-month spec debate into a 6-week design loop. Cheaper iteration. Fewer surprises. Software your team actually wants to use.
Australian government, big brands, and growing businesses across the country trust us with the work that matters.
Custom workflows in the wild.
Broker Engine
BrokerEngine replaced an expensive Microsoft Dynamics CRM with a custom end-to-end mortgage broker workflow — quote to settlement. The result is what many consider Australia's best CRM for mortgage brokers, with a 92% NPS.
Life Supports
Life Supports came to us after a failed Salesforce installation. They manage phone-based leads on behalf of other businesses — a workflow poorly suited to common CRMs. A tailor-made workflow and call interface saved over 10 minutes per call, letting them scale without adding staff.
Qest Infrastructure
Qest runs civil and underground utilities work across multiple Australian states. We built a custom workflow platform managing the full job-day lifecycle — schedule, assign, complete digital worksheets, invoice — replacing a stack of paper and spreadsheets.
The software is a perfect blend of the best of both our companies' thinking. We can't speak highly enough of the work Alliance Software has done.
Marcus Andrews
Founder & Counsellor, Life Supports Counselling
Let's build something
great together.
Every great project starts with a conversation. Tell us what you're working on and we'll figure out the best way to help.
Or call us on 03 9955 7000